Free Daily Podcast Summary
Let's Talk Quality: Daily Summaries Delivered
by Hemish Ilangaratne
“Let’s Talk Quality” is a podcast that seeks to shine a light on quality assurance, a profession that acts as the cornerstone for bringing safer medicine to patients. For life science companies to continue to develop life-saving medicines, a culture of good quality must be driven across the industry, whether that be an early phase gene therapy biotech or a global pharma organisation. This podcast aims to drive that mission forward through inviting industry leaders, experts, and visionaries to share their knowledge, experiences, and strategies for achieving quality excellence. Join us on a journey of discovery as we unravel the importance of quality and its profound impact on businesses and society. Get ready to engage in insightful discussions, gain valuable perspectives, and unlock the secrets to fostering a culture of quality in every aspect of life.
Latest Episodes
The most recent episodes — sign up to get AI-powered summaries of each one.
- 1 weeks ago12 min
Small Dose #1: Jaspreet Gill on Active Listening and Empathy in Quality
This is Small Dose, our new weekly series of short clips from Let’s Talk Quality.This week’s clip is from Episode 1 of Season 1, with Jaspreet Gill.Listen to the full episode on:Apple Podcasts: https://podcasts.apple.com/us/podcast/jaspreet-gill-on-scaling-quality-functions-and/id1701837660?i=1000623944697Spotify: https://open.spotify.com/episode/6GI4vJjMP0pUYYn7NTgtYyConnect with Jas on LinkedIn: https://www.linkedin.com/in/jaspreet-gill16/
- 3 weeks ago50 min
Maja Pedersen on AI, Strategic Leadership, and Evolving as a Quality Leader
Maja Pedersen says following a process is what she does least, and she built a career in Quality because a clear framework gives people room to make pragmatic decisions.Maja Pedersen on AI, Strategic Leadership, and Evolving as a Quality LeaderIn today's episode, we revisit a conversation with Maja Pedersen from July 2025. Maja is now President and Chief Operating Officer at FUJIFILM Biotechnologies. When we recorded this conversation she was Chief Quality Officer, responsible for six sites with a seventh being built in Japan. I really wanted to bring this conversation back because she moved from a TrackWise rollout in medical devices to leading Quality, IT, digitalization and science across a global CDMO. She is at the forefront of AI adoption, and her approach to Quality leadership is built around people and a pragmatic framework.We talk about:How Maja went from a TrackWise rollout in medical devices to leading a Quality team early in her careerTaking over a Quality team of roughly 30 at Cook Medical and understanding people before trying to be understoodBecoming site head of Quality at Biogen in Hillerød and learning to perform through her teamLeading a global team across six sites, including four in-person meetings a year and meditation at the last leadership summitWhy she wants Quality to move from correction to prediction, and why she recommends putting Quality and IT under one leaderThank you Maja for sharing your journey.Timestamps: Quality, IT, digitalization and science under one leader Why following a process is what she does least Inheriting a team of 30 and presenting yourself as a human being Moving from tactical to strategic thinking Too loud about AI, and how IT landed on her desk A global team that meets four times a year and meditates together At least an hour and a half of daylight, every day Corrections more than preventions: where Quality goes next
- Sep 29, 202641 min
Colleen Walson-Billin on Building a Quality Career Without a Science Degree
Colleen Walson-Billin was told she was not eligible to progress in Quality without a science degree, and went on to lead a full GxP Quality function at a biologics startup.Colleen Walson-Billin on building a Quality career without a science degree.In today's episode I was joined by Colleen Walson-Billin, Vice President & Head of GxP Quality & Compliance at Jade Biosciences. I wanted to speak to Colleen because her route into Quality started with a business degree and a role as administrative assistant to a director of Quality at Amgen. From there she moved through QA, corporate and international Quality, served twice as chief of staff to the head of Quality, and now leads Quality across GMP, GCP, GLP and pharmacovigilance.We talk about:Starting in Quality as an administrative assistant, and telling her first boss up front that the role was her foot in the doorBeing told she was not eligible to progress without a science degree, and building her technical knowledge on the jobServing twice as chief of staff to the head of Quality, and what she learned at the table with the leadership teamLeaving Amgen for smaller companies, and picking up GCP, GLP and pharmacovigilance for the first timeLeading executive and senior directors, stepping back from being the doer, and positioning Quality as a partner from the startThank you Colleen for sharing your journey.Timestamps: Introduction "My foot in the door": business degree to admin assistant "You're just not even eligible" The advice that made the degree stop mattering A career with no plan, built by putting her hand up Leaving Amgen for a smaller company Employee number 24, and "enough to be dangerous" across GxP Why the degree becomes almost irrelevant at 20 years Roadblocks, naysayers and the police: old school Quality Selling Quality to a room of college students Inspired by what she did not want to become
- Sep 22, 202641 min
Geetu Abbi on When to Build a Digital Quality Function
Geetu Abbi was handed the GAMP guide as a new validation engineer at Genzyme, and in 2024 she co-led one.Geetu Abbi on When to Build a Digital Quality FunctionIn today's episode I was joined by Geetu Abbi, Head of Digital Quality Assurance at Alkermes. I wanted to speak to Geetu because Digital Quality was not a job title eight to ten years ago, and she has grown into the role from computer systems validation. She moved from software testing into validation at Siemens without a life sciences background, and in 2024 she co-led the GAMP guide for GCP and clinical trials.We talk about:- Moving from software testing into validation at Siemens, with no prior exposure to Part 11 or 21 CFR 820- What Digital Quality is, and the gap it fills between site Quality and clinical Quality- Data lifecycle mapping, and why validation now has to be revisited with every change- Delivering seven validated systems in eight months to support the Alkermes-Mural Oncology separation in 2023- Her advice to the next generation of Quality professionals on why they don't have to solve everything aloneThank you Geetu for sharing your journey.Timestamps: Introduction and guest background From QA to validation Career turning point What digital quality means Digital quality as a career opportunity How the team is structured Advice for future quality leaders
- Sep 11, 202636 min
Isha Patel on the Overnight Career Plan That Took Her from Associate Director to SVP
Naymisha (Isha) Patel has spent thirty years in Quality and regulatory compliance across pharmaceuticals, biologics, medical devices and combination products. She is now Senior Vice President of Quality at AirNexis Therapeutics, a seven-month-old startup developing a combination product for COPD, where she is the first Quality hire.In this episode Isha talks about the ten-year career plan she wrote overnight in 2005 after a hiring VP at Nektar asked what she wanted, and how it carried her from associate director to senior vice president. She explains why she moved to Boston in a blizzard to lead Quality at Ocular Therapeutix, a one-product company with two FDA complete response letters, and what she found in the inspection scribe notes. She walks through the reorganisation, letting go of people whose skill sets did not match the product classification, and the FDA inspection that ended in approval with no post-approval commitments. Isha also covers building Tenaya's Quality function, closing that same manufacturing facility four and a half years later, and choosing between consultants and permanent headcount.Topics covered:- Why a career plan written on paper beats a vague ambition- Reading the scribe notes, not just the CRL- Letting people go for skill fit, not performance- What FDA inspectors want to see when you are not finished- Green flags when a CEO hires their first head of Quality- Consultant or permanent hire: the two-year vision test- Why Quality is missing from early-stage boards- Quality as navigating grey zones, not yes or noTimestamps: Introduction and guest background Transitioning into Quality leadership Career moves and a pivotal opportunity A practical career plan Turning around a Quality system Building Quality in gene therapy Choosing the right startup role Building a lean Quality team C-suite and board aspirations Advice for aspiring Quality leaders
- Sep 1, 202639 min
Dawn Houlihan on Her Journey From Ireland Big Pharma to the Boston Start-Up World
Dawn Houlihan started out as the person manufacturing teams went quiet around, and spent the next twenty years proving that quality works better as a partner than a police force.Dawn Houlihan on Her Journey From Ireland Big Pharma to the Boston Start-Up World In today's episode I was joined by Dawn Houlihan. I wanted to speak to Dawn because she has built a quality function from nothing, twice over, and has done it across almost every stage and modality the industry has to offer. She spent half her career with Janssen in Ireland, moved to Scotland and then to Boston, and has since led quality through phase three, commercial approval and cell and gene therapy in two small companies where everything was outsourced.We talk about:What quality was actually like on the manufacturing floor in Ireland in the mid two thousandsThe mentor who told her to say yes to a project she did not have time forSwitching CDMO in the middle of phase three and still hitting commercial approvalWhy saying no to everything is the easy road, and what it costs a small companyBeing the first quality hire at Ensoma and building the culture from scratchTimestamps: Introduction and Dawn's background in pharma Quality's evolution: from policing to partnership Mentorship, Scotland, and the move to Boston Building quality teams in biotech startups Trust, risk, and leading through partnership Building quality from the ground up The future of quality leadership and career advice
- Aug 25, 202639 min
Luciana Mansolelli on Her First Year as CQO in the CDMO World
Luciana Mansolelli spent twenty years on the sponsor side. One question from a board chairman moved her to a CDMO.Luciana Mansolelli on her first year as CQO in the CDMO world.In today’s episode I was joined by Luciana Mansolelli, Chief Quality Officer at Minaris Advanced Therapies. I wanted to speak to Luciana because she has now led quality on both sides of the same relationship - Novartis and J&J on the sponsor side, and now a 200-person global quality organisation across the US, Germany and Japan.We talk about:• The moment she realised she had stopped learning, and why she left• Why framing speed against quality is the wrong model in advanced therapies• How she structured a global quality team around the science rather than the org chart• What she assesses for when she hires, beyond technical competence• Turnover in the CDMO world, and why she thinks capability is the fixThank you Luciana for sharing your journey.Timestamps: Introduction to Luciana Monsolelli Journey into Pharmaceutical Sciences The Evolution of Quality in Pharma Transitioning from Big Pharma to CDMO Challenges in the CDMO Landscape Building a Quality Culture at Minaris Talent Management and Capability Development Leadership Style and Team Dynamics Future Aspirations in Advanced Therapies
- Jul 30, 202616 min
My Thoughts on Quality Leadership, Halfway Through Season Four
Season Four is at its halfway point, so instead of a guest this week I’ve gone back over the conversations so far and pulled out the theme that came up most often.The quality leader whose main function is to say no is finished. This episode is four clips from Season Four guests on that theme, with my own thoughts in between. I also talk about why I think this matters for your career and not just for your working relationships, which comes from the other half of my week, placing quality leaders and hearing what hiring managers are actually asking for.Get in touchIf you’re going through that step up at the moment, I’d be interested to hear about it. Find me on LinkedIn, or book a conversation here: https://calendly.com/h-ilangaratne/meeting-with-hemish-rx-groupIf there’s a topic you’d like covered on a future solo episode, send it over.Timestamps: - Intro - Halfway Through Season Four - The Old Reputation - Tim Mitchell - Hemish's Take - Reputation vs. Reality - Saying No Is the Easy Option - Kim Garko - Hemish's Take - The Career Angle - Translating Risk for the Business - Jamey Lindholm - Hemish's Take - Practical Application - Partnership Over Policing - Rex Ready - Closing Thoughts - What This Means for Quality Leaders
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About Let's Talk Quality
“Let’s Talk Quality” is a podcast that seeks to shine a light on quality assurance, a profession that acts as the cornerstone for bringing safer medicine to patients. For life science companies to continue to develop life-saving medicines, a culture of good quality must be driven across the industry, whether that be an early phase gene therapy biotech or a global pharma organisation. This podcast aims to drive that mission forward through inviting industry leaders, experts, and visionaries to share their knowledge, experiences, and strategies for achieving quality excellence. Join us on a journey of discovery as we unravel the importance of quality and its profound impact on businesses and society. Get ready to engage in insightful discussions, gain valuable perspectives, and unlock the secrets to fostering a culture of quality in every aspect of life.
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