3 UX Lessons From Redesigning a Mortgage Website

Mortgage website UI/UX design: nobody logs into their home loan account for fun. They arrive with a task, a little stressed about money, and want it done fast and without confusion. In this episode of Interface Insights by Design Studio UI/UX, Ishika shares how we redesigned the customer portal for a mortgage company. It handles millions of visits a year, and years of added features had turned it into a maze. What you’ll get to know: Why customers don’t think like your companyWhy the main act...