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by Steve Hutt | Shopify and eCommerce Expert
Running a Shopify store? Success isn't about finding the right app. It's about knowing which strategies actually work at your stage of growth. I'm Steve Hutt. I've sold on eBay out of my garage, co-founded and exited VisionPros.com, a DTC contact lens retailer, and spent six years at Shopify as a Senior Merchant Success Manager helping more than 100 brands, including Dr. Squatch, Tentree, Bulletproof Coffee, Salt & Straw, MUD/WTR and Bokksu. Here's the idea behind the show. Shopify handles roughly 80% of what a store needs really well. The other 20% comes from apps, marketing platforms and agency partners with deep, niche expertise. Every week I sit down with the founders and builders behind those tools to dig into the specific problem they set out to solve and how they solved it, so you can spot your own store's problem and a possible fix. Since 2018 the show has published nearly 500 episodes and passed 3 million downloads. Whether you're chasing your first sale or scaling past eight figures, you'll get stage-aware strategies on retention, AI tools, digital marketing and the operational work that cuts overwhelm. eCommerce Fastlane is an independent show from Fastlane Media Inc. It is not owned or sponsored by Shopify. Find Us Online Website: eCommerceFastlane.com Newsletter: FastlaneInsider.com LinkedIn: linkedin.com/in/shutt X: x.com/stevenhutt Instagram: instagram.com/ecommercefastlane Email: steve@ecommercefastlane.com
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Test your Shopify ad creative on simulated customers before a dollar of ad spend, right as Black Friday CAC climbs.In this episode, Tamera Montagna, founder and CEO of Clarvos, breaks down:How 1,300 values-based consumer segments find likely buyers that age and gender targeting missesWhy testing creative against 50 simulated customers per segment beats letting Meta learn on your budgetHow to launch a campaign in about an hour, with you approving every ad before it goes liveWhether you're doing $1M or $10M a year, this conversation delivers strategies you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-495/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
Supplier copy is hiding your Shopify store from AI search: identical product descriptions give ChatGPT no reason to recommend you.In this episode, Jim Boudreau, founder and CEO of Studio 1119, the team behind CataSEO, breaks down:The "copy of a copy" problem: why a weak core description drags down your metadata, structured data, and AI visibilityWhy refreshing 10% of your catalog monthly beats a one-time overhaul whose lift fades after about 90 daysHow winning a dozen overlooked B-tier keywords helped one gift store outrank an entrenched competitor on its biggest termWhether you're running a $500K store or a $2M brand, this conversation delivers strategies you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-494/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
Nine out of ten A/B tests on Shopify stores lose to the original, so the win is picking the right test before BFCM.In this episode, Jeffrey Lin, founder and CEO of ABConvert, breaks down:Why raising your free shipping threshold can be a test you almost can't lose, using your own order dataWhen every landing page sits at 2%, why small tweaks won't move you and a new format willThe one test to run before BFCM code freeze, and how to choose it by your biggest unknownWhether you're doing $20K months or $20M years, this conversation delivers strategies you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-493/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
Your Black Friday popup discount is probably too big: for Shopify brands, 10% email offers beat 15% on signups and revenue per visitor.In this episode, Taras Talimonchuk, CMO at Claspo, breaks down:Why offers of 10% or less converted at 7% versus 6% for 11% to 15%, with more revenue per visitorHow to match popups to shopping intent so paid, organic, and blog traffic each get the right offerUsing agentic AI to run popup A/B tests and build custom games without a developerWhether you're doing $20K months or $20M years, this conversation delivers strategies you can test before Black Friday.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-492/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
AI shoppers land on your Shopify product page with one question left, and if you can't answer it, they go back to ChatGPT.In this solo episode, I break down:The five questions shoppers still have after ChatGPT, from "does it come in red?" to "will it arrive by Christmas?"A free fix for each question, plus optional Shopify apps if a fix needs extra helpA plan to finish before the November code freeze, plus what to leave alone until JanuaryWhether you're doing $10K months or $1M months, this episode delivers fixes you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-491/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
Shopify flagged the order as high risk. Cancel it or ship it? For most Shopify brands, that guess is quietly costing real revenue, and BFCM is about to multiply it.In this episode, Trevor Miller, Senior Account Executive at ClearSale, breaks down:* Why false declines, not chargebacks, are the fraud number most merchants can't quote* How a one point lift in legitimate approvals on $20M in sales can add up to $200K in order value* Where Shopify Protect stops and a second human review picks up the gray area orders* Why January is the "report card month" for every holiday fraud decision you make right nowSelling higher-ticket products, shipping internationally, or canceling more "risky" orders than you'd like? This one's for you. Trevor also shares one number to pull before Black Friday, plus a listener-only offer from ClearSale in the show notes.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-490/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
About 73% of declined orders are good customers, so your Shopify fraud rules may be rejecting buyers you paid to acquire.In this episode, Nicole Jass, SVP of Enterprise Strategy at Signifyd, breaks down:How to spot fraud beyond checkout, from card testing and account takeover to loyalty point theft and return abuseThe signals that you've outgrown Shopify Protect, including cross-border orders and crossing $5M in annual salesHow Carbon38 reached a 99% approval rate and a 3% revenue lift by declining fewer good customersWhether you're doing $3M a year on Shopify Protect or $30M with a fraud team, this conversation delivers strategies you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-489/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
Up to 90% of affiliate applications add no value, yet paid search partners drive six figures a month for scaling DTC brands.In this episode, Joshua Kennedy, founder of Imagine Marketing, breaks down:Why paid search review sites beat PR hits, with one affiliate partner driving $120K a month for a single brandHow $5,000 test budgets uncover keyword clusters your affiliates aren't bidding on yetWhere ChatGPT ads and post-purchase offers fit, and why subscription LTV makes affiliate payouts workWhether you're doing $5M years or $100M years, this conversation delivers strategies you can test this week.📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-488/Connect with us:🐦 Twitter: https://twitter.com/stevenhutt/💼 LinkedIn: https://www.linkedin.com/in/shutt/📘 Facebook: https://www.facebook.com/thrivingwithshopify/
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Running a Shopify store? Success isn't about finding the right app. It's about knowing which strategies actually work at your stage of growth. I'm Steve Hutt. I've sold on eBay out of my garage, co-founded and exited VisionPros.com, a DTC contact lens retailer, and spent six years at Shopify as a Senior Merchant Success Manager helping more than 100 brands, including Dr. Squatch, Tentree, Bulletproof Coffee, Salt & Straw, MUD/WTR and Bokksu. Here's the idea behind the show. Shopify handles roughly 80% of what a store needs really well. The other 20% comes from apps, marketing platforms and agency partners with deep, niche expertise. Every week I sit down with the founders and builders behind those tools to dig into the specific problem they set out to solve and how they solved it, so you can spot your own store's problem and a possible fix. Since 2018 the show has published nearly 500 episodes and passed 3 million downloads. Whether you're chasing your first sale or scaling past eight figures, you'll get stage-aware strategies on retention, AI tools, digital marketing and the operational work that cuts overwhelm. eCommerce Fastlane is an independent show from Fastlane Media Inc. It is not owned or sponsored by Shopify. Find Us Online Website: eCommerceFastlane.com Newsletter: FastlaneInsider.com LinkedIn: linkedin.com/in/shutt X: x.com/stevenhutt Instagram: instagram.com/ecommercefastlane Email: steve@ecommercefastlane.com
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