Should Flight Attendants Be Nicer?

"Flight attendants used to be so much nicer." We have heard it all before—in this episode, we’ll actually sit with the question instead of dismissing it. The honest answer: sometimes, maybe, but being nice doesn't mean saying yes to everything, and a lot of what passengers read as rudeness is really just policy enforcement, boundary-setting, or a flight attendant who's already been ignored by 100 people that day. We get into real moments from the last few weeks—a maintenance-related reseatin...