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Successful Nonprofits Podcast: Daily Summaries Delivered
by Successful Nonprofits, LLC
With more than half a million downloads, the Successful Nonprofits Podcast helps nonprofit chief executives lead effectively and build stronger organizations. Hosted by Dolph Goldenburg, a consultant, coach, and confidant to nonprofit leaders across the country, the podcast helps nonprofit executive directors navigate board relationships, staff leadership, financial stewardship, fundraising pressure, strategic planning, leadership transitions, and the hard decisions only the CEO can make. Each episode is created for busy nonprofit chief executives leading through complexity, often without a deep bench of finance, HR, fundraising, or operations support. Through conversations with nonprofit leaders and experts, along with practical episodes drawn from Dolph's three decades of nonprofit leadership, the Successful Nonprofits® Podcast offers clear-eyed guidance to help you and your organization thrive.
Latest Episodes
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- 1 weeks ago20 min
Are You Ready for a $2 Million Lawsuit?
Are you one staff or volunteer accident away from a $2 million claim? Last year I sat on a jury where the plaintiff's attorneys asked for $2 million over a car accident in which the airbags never went off and the plaintiff walked away without a scratch. The jury awarded nothing, but it drove home something I see in my client work all the time: a million dollars of coverage is not what it used to be, and many nonprofits are underinsured or uninsured in places they've never looked. In this episode, I walk through more than a dozen types of insurance your organization might need, from general liability and D&O to employment practices, cyber, hired and non-owned auto, and umbrella coverage. Then I share three moves to close the gaps, make insurance renewal simpler, and give your board visibility into managing your risk. This episode answers questions like: 1. What insurance does my nonprofit need? 2. Is $1 million of liability coverage enough for a nonprofit? 3. Does our D&O insurance cover employee lawsuits? 4. What happens if a volunteer has an accident driving their own car? 5. Will insurance cover an employee stealing money from our nonprofit? 6. Should a nonprofit use more than one insurance broker? Links mentioned in this episode: 1. Is your nonprofit exposed without EPL insurance?: https://successfulnonprofits.com/is-your-nonprofit-exposed-without-epl-insurance/ 2. Board retreats and board development: https://successfulnonprofits.com/build-the-board-you-need/ 3. Executive coaching for nonprofit chief executives: https://successfulnonprofits.com/individual-coaching/ 4. Curious about a board retreat or executive coaching? Reach out to me using the contact form: https://successfulnonprofits.com/contact-us/ Looking for more? Check out these other amazing episodes: 1. Thinking Ahead with Joan Dove: https://successfulnonprofits.com/portfolio/risk_and_insurance_dove/ 2. How to Prevent a Data Breach at Your Nonprofit with Spencer Pollock: https://successfulnonprofits.com/portfolio/cyber_security_pollock/ 3. It Is Almost Always Someone You Trust with Tiffany Couch: https://successfulnonprofits.com/portfolio/it-is-almost-always-someone-you-trust-a-conversation-with-forensic-accountant-tiffany-couch-author-of-the-thief-in-your-company/ Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/
- 2 weeks ago32 min
5 Lessons from Shutting Down a Nonprofit
About a decade ago, I helped a once multimillion-dollar nonprofit with about 50 employees close its doors, and before it was over, board members wrote personal checks to cover money owed to the IRS. In this episode, I share the five lessons I took from that work. And these lessons are essential for chief executives and board members alike: keep a cash flow projection, cut staff or expenses long before payroll is at risk, treat your audit and government filings as sacred deadlines, never let your directors and officers insurance lapse, and watch for the small missteps that add up to insolvency. I also answer a question from the live audience about whether cutting staff actually keeps an organization open, and share a free cash flow projection template to get you started. You can get my free cashflow projection template at www.successfulnonprofits.com/cashflow This episode answers questions like: How do I know if my nonprofit is headed for financial trouble? What should I do if I'm worried we won't make payroll? When should a nonprofit lay off staff to stay afloat? Can we pay employees their net checks now and catch up on payroll taxes later? Should our nonprofit use a line of credit to get through a cash shortfall? Links mentioned in this episode: Free cash flow projection template: https://successfulnonprofits.com/cashflow/ Board retreats and board development: https://successfulnonprofits.com/build-the-board-you-need/ Executive coaching for nonprofit chief executives: https://successfulnonprofits.com/individual-coaching/ Curious about a board retreat or executive coaching? Contact me using the contact form: https://successfulnonprofits.com/contact-us/ Looking for more? Check out these other amazing episodes: How to Deliver Bad News to Your Board Without Losing Trust: https://successfulnonprofits.com/deliver-bad-news-nonprofit-board/ The CFO Crash Course with Tosha Anderson: https://successfulnonprofits.com/portfolio/the-cfo-crash-course-stepping-up-your-nonprofits-accounting-game-with-tosha-anderson/ Top 5 Mistakes Nonprofit Executive Directors Make with Marvin Webb: https://successfulnonprofits.com/portfolio/top-5-mistakes-nonprofit-executive-directors-make/ Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/
- 3 weeks ago41 min
The CEO's Role in a $500,000 Event with Jai Ferrell
When your organization's biggest fundraising event is on the line, where should the chief executive lead, and where should she stay out of the way? Jai Ferrell, CEO of Girl Scouts of Greater Atlanta, transitioned a long-running luncheon in her first year to a gala that raised more than $500,000. In this episode she explains who should make an ask, how to choose honorees, and how she spends every minute of the event itself, including the "wrangler" who keeps her moving. If your event depends on you and you are not sure what that should mean, this conversation gives you a clear division of labor between you, your team, and your board. This episode answers questions like: What should an executive director do at a fundraising gala? Should I make every sponsor ask myself or ask team members or board members to do some? How do we choose honorees for a nonprofit gala? Should we replace our fundraising luncheon with an evening gala? How can a nonprofit host a gala without spending significantly more on the event? What does a nonprofit CEO do at a fundraising event? How do I get out of long and unproductive conversations at my own fundraising event? Links mentioned in this episode: Girl Scouts of Greater Atlanta: https://www.girlscoutsatl.org/ Jai Ferrell on LinkedIn: https://www.linkedin.com/in/jaiferrell/ Expect to Win by Carla Harris: https://www.penguinrandomhouse.com/books/303288/expect-to-win-by-carla-a-harris/ Looking for more? Check out these amazing episodes: Are Fundraising Events Worth Your Time? A 10-Hour-a-Month System with Mary Thompson: https://successfulnonprofits.com/portfolio/are-fundraising-events-worth-your-time/ Your Board's Fundraising Retreat: 6 Ways to Make It Count: https://successfulnonprofits.com/fundraising-board-retreat/ Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/
- Oct 7, 202626 min
6 Ways to Use AI in Your Nonprofit
Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/ Whether or not you like AI, you are already using it, from spell check to your social media feed. Yet most nonprofits have barely put it to work where it could give leaders time back. In this episode, I share six roles AI can play in a small or mid-sized nonprofit without significant new spending: admin support, IT support, research, marketing, finance, and management systems. Every example comes from real use, from a scheduling agent that coordinated five time zones to a monthly website scan that caught about a hundred typos. I also cover how to check a 990 before you sign it, how to respond to audit findings with policies that fit your actual staff, and why none of this works without clear instructions and supervision. This episode answers the following questions: How can a small nonprofit use AI without a big technology budget? What administrative tasks can I hand off to AI? Can AI help our finance office if we don't have a CFO? How do I research a donor or board prospect before a meeting? How can AI help me prepare for our nonprofit audit? Should I have AI review our 990 before I sign it? How are other nonprofits using AI to save staff time? What should a nonprofit consider before using AI with confidential information? Links mentioned in this episode: Free online training, Design an AI Strategy That Builds More Capacity (October 14, 2026, 1:00 p.m. Eastern): https://successfulnonprofits.com/trainings/ Curious about executive coaching? Contact me using the contact form: https://successfulnonprofits.com/contact-us/ Subscribe to the newsletter and join a live podcast recording: https://successfulnonprofits.com/newsletter-signup/ Looking for more? Check out these other amazing episodes: Stop Doing $25-per-Hour Work: https://successfulnonprofits.com/stop25work/ The CFO Crash Course with Tosha Anderson: https://successfulnonprofits.com/portfolio/the-cfo-crash-course-stepping-up-your-nonprofits-accounting-game-with-tosha-anderson/ The One Spreadsheet Every Nonprofit Manager Needs: https://successfulnonprofits.com/nonprofit-task-checklist/
- Sep 29, 202631 min
When Staff Complain Directly to Your Board
Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/ A staff member unhappy with one of your decisions skips your office and goes straight to the board chair. If the chair entertains it, your ability to lead takes a hit that is very hard to repair. In this episode I share when this happened to me as a chief executive, as well as what I've learned about responding in a way that strengthens the organization's effectiveness and my leadership. I also cover four ways to future-proof your organization, from a written plan with your board chair to a validated staff engagement survey, and four traps that look like solutions but aren't. This episode answers the following questions: What do I do when a staff member complains about me to the board? Should my board chair meet with my staff without telling me? How do I stop employees from going around me to the board? When should staff go directly to the board of directors? How can a nonprofit board measure staff morale without undermining the executive director? Should my nonprofit use a 360-degree evaluation to evaluate me as executive director? What do I do when my board chair has undermined me with my staff? Links mentioned in this episode: Gallup's Q12 Employee Engagement Survey: https://www.gallup.com/q12-employee-engagement-survey/ Curious about executive coaching or board retreat facilitation? Email me using the contact form Subscribe to the newsletter and join a live podcast recording: https://successfulnonprofits.com/newsletter-signup/ Looking for more? Check out these other amazing episodes: Stop Being Your Team's Referee Building Strong CEO-Board Chair Relationships with John Fulwider The Supportive Board Chair with Monica Khant
- Sep 22, 202629 min
Stop Being Your Team's Referee: Escalate Together
Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/ A staff member knocks on your door and asks you to settle a disagreement with a coworker. Saying yes feels good, and it is one of the few things in your week that ends cleanly. It also teaches your team to bring you every dispute, and it pushes the fundraising, board, and strategy work that only you can do into your nights and weekends. In this episode I walk through escalate together, a practice I draw from Kim Scott's Radical Candor and use in every interim executive director engagement. Staff make a good faith effort to work it out themselves, and if they are still stuck, they come to me together. I cover how to set up the room, the two questions I ask once everyone sits down, the issues that belong in formal channels instead, and what to do about the frequent flyer who has escalated with eight different colleagues in a year. You will also hear what happened when I rolled this out on my first day at an organization with a long history of instability, and a team member knocked on my door about 90 minutes later. This episode answers the following questions: How do I stop my staff from bringing me every disagreement? What do I say when an employee complains to me about a coworker? Is it the executive director's job to mediate conflict between staff? How do I get my team to resolve conflict without me in the room? When does a staff complaint go to HR or an attorney instead of to me? How should a nonprofit CEO handle an employee who has conflict with everyone? Does any of this work with a fully remote team? How do I roll out a new management practice to my board chair and my staff? Links mentioned in this episode: Radical Candor by Kim Scott: https://www.radicalcandor.com/the-book (also on Bookshop.org) CEO Excellence by Carolyn Dewar, Scott Keller, and Vikram Malhotra: Bookshop.org The Netflix culture memo, where the team and not a family framing comes from: https://jobs.netflix.com/culture Curious about executive coaching, including the coaching library I send new clients? Contact me. Subscribe to the newsletter and join a live podcast recording: https://successfulnonprofits.com/newsletter-signup/ Looking for more? Check out these other amazing episodes: Conflict Can Be Good for Your Organization with Nate Regier The First Four Words: Starting Conversations with Confidence with Tucker Miller Timeless Tips for Working with Difficult People with Jody Foster
- Sep 15, 202635 min
The Busy Executive Director's Guide to Planned Giving with Tony Martignetti
Join the live virtual audience for podcast recordings (and bring your question for the Q&A). Topics, guests, and times are announced in my newsletter, and you can sign up at this link: https://successfulnonprofits.com/newsletter-signup/ Most executive directors put off planned giving because it feels like a time consuming and expensive project that requires a consultant, a gift acceptance policy, board training, a recognition society, and more. And after investing so much into planned giving, you won't receive a gift for years. Tony Martignetti has spent 29 years proving that belief is just not true. In this episode he walks us through his three-step, one-week launch; explains why three or four top prospects is a real planned giving program; and dismantles the objections that keep chief executives from closing the simplest gift there is (and the easiest one to ask for). We also get honest about what stewardship of your planned giving donors actually costs. If you are the CEO who wears many hats, this is the fundraising conversation that pays off long after your current grant cycle closes. This episode answers questions like: How do I start planned giving without a development director? Do we need a gift acceptance policy before we can ask for bequests? How many planned giving prospects can an executive director realistically handle? How do I identify planned giving prospects? When do I tell my board about a planned giving program? Is planned giving worth it for a small nonprofit with a tight budget? What do you say to a board member who is worried about a donor leaving us property we'll never be able to sell (like a toxic waste site)? How do I steward and cultivate planned giving donors over the long term? Links mentioned in this episode: Tony's book, Planned Giving Accelerated, plus a free chapter: https://plannedgivingaccelerated.com/ Planned Giving Accelerator: https://plannedgivingaccelerator.com/ Tony Martignetti Nonprofit Radio: https://tonymartignetti.com/ The Millionaire Next Door by Thomas J. Stanley and William D. Danko: https://bookshop.org/p/books/the-millionaire-next-door-the-surprising-secrets-of-americas-wealthy-thomas-j-stanley-ph-d/d2115bc2d7f2d07c?ean=9781589795471 Subscribe to the newsletter and join a live podcast recording: https://successfulnonprofits.com/newsletter-signup/
- Sep 8, 202619 min
How to Deliver Bad News to Your Board
If you're in the chief executive seat long enough, something will eventually go wrong. A cash-flow crisis, the loss of a key funder, a serious audit finding, critical news coverage, or an on-site disaster can test both your leadership and your relationship with the board. In this episode, I lay out a practical way to deliver bad news to your board without creating a second crisis. I share who to tell first, the six questions your written board update must answer, and how to structure an emergency meeting so the loudest board member does not control the conversation. You will also learn when to stop weekly updates to your board and how to conduct a post-mortem after the issue is fully resolved. The central lesson is simple: bad news does not break trust, but surprise, avoidance, or inaction will.
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About Successful Nonprofits Podcast
With more than half a million downloads, the Successful Nonprofits Podcast helps nonprofit chief executives lead effectively and build stronger organizations. Hosted by Dolph Goldenburg, a consultant, coach, and confidant to nonprofit leaders across the country, the podcast helps nonprofit executive directors navigate board relationships, staff leadership, financial stewardship, fundraising pressure, strategic planning, leadership transitions, and the hard decisions only the CEO can make. Each episode is created for busy nonprofit chief executives leading through complexity, often without a deep bench of finance, HR, fundraising, or operations support. Through conversations with nonprofit leaders and experts, along with practical episodes drawn from Dolph's three decades of nonprofit leadership, the Successful Nonprofits® Podcast offers clear-eyed guidance to help you and your organization thrive.
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