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I Hear Design is your source for interior design and architecture news, interviews and opinions.
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With so many sustainability certifications, ecolabels, and material disclosures available today, why is it still so difficult for architects and designers to compare products and make informed specifications? In this episode of I Hear Design, host Robert Nieminen welcomes back Natalie Hartkopf, co-founder and CEO of Hightower and a board member of both IIDA and BIFMA, to explore the industry's complicated sustainability landscape and the effort to establish a more consistent approach to evaluating materials. At the center of their conversation is the Common Materials Framework (CMF), an initiative designed to organize existing certifications and sustainability information into five areas of impact: human health, climate health, ecosystem health, circular economy, and social health and equity. Hartkopf shares her perspective on the challenges facing designers and manufacturers, including the differences between transparency and sustainability performance, the burden of overlapping reporting requirements, and the practical trade-offs involved in material selection. The conversation also examines how industry organizations can help align standards, why better data management matters, and how AI could reshape the way designers research and specify products. For architects, interior designers, and specifiers looking to make more informed material choices without getting lost in the complexities of sustainability reporting, this episode offers a thoughtful look at where the industry is making progress and what still needs to change. Plus, Natalie shares an exclusive announcement about a major new partnership that will help shape Hightower's next chapter.
What if the greatest value of design isn't what we see, but how it changes the way people experience the world? For Cheryl S. Durst, executive vice president and CEO of the International Interior Design Association (IIDA), design has the power to create opportunity, foster belonging, and improve lives. In this ICYMI audio edition of an interiors+sources feature by Carrie Meadows, Durst reflects on the profession's responsibility to make design more accessible, develop a deeper understanding of human behavior, and demonstrate its influence well beyond aesthetics. Recognized as one of the Changemakers featured at the Obama Presidential Center in Chicago, Durst draws on her personal experiences and decades of industry leadership to explore why designers should see themselves as advocates for positive change. She also considers what empathy requires in practice, why human understanding remains essential in an AI-driven world, and how the profession can better articulate both the financial and emotional value of design. From education and healthcare to workplaces and public spaces, this episode offers a thoughtful reminder of the influence designers have—and the opportunities that come with it. Read the original article: Design as Power: Cheryl Durst on What the Profession Can Do Article by Carrie Meadows, interiors+sources. Presented as part of the I Hear Design ICYMI series.
What does “commercial grade” really mean when a piece of furniture lands in a hotel lobby, guest room, or restaurant? In this episode of I Hear Design, host Robert Nieminen talks with Hayley Pernsteiner, Director of Hospitality at Empire & Co., about the gap between product specifications and real-world performance. Drawing on her experience across design and procurement, Pernsteiner explains what ANSI/BIFMA standards can—and can’t—tell designers about durability, why hospitality environments create unique performance challenges, and how brand standards can sometimes complicate the equation. The conversation also explores why procurement partners should be involved earlier in the specification process, how the convergence of workplace and hospitality is expanding product choices, and why lifecycle may be one of the most meaningful ways to think about sustainability in hospitality FF&E. For designers and specification writers, the takeaway is simple but important: ask more questions, choose partners carefully, and look beyond the specification sheet to understand how a product is actually going to perform.
Inclusive school design has traditionally focused on creating learning environments that accommodate the varied needs of students. But what about the educators who spend their working lives in those same spaces? In this ICYMI episode of I Hear Design, we revisit an interiors+sources article exploring new research from Corgan and the ASID Foundation that examines how school environments affect educators with disabilities, chronic illnesses, sensory sensitivities, and other conditions. The findings challenge designers to think about accessibility in a broader way—not simply whether someone can use a space, but how much physical and cognitive effort that space requires throughout the day. From storage and circulation to acoustics, flexibility, and restorative spaces, the research offers practical strategies for creating environments that better support educators of all abilities. The lesson extends well beyond schools, too. Truly inclusive design begins by asking who may be missing from the design conversation.
New doesn't always mean innovative. This episode of Product Talk explores how designers and specifiers can look beyond the “innovative” label to understand what a product actually changes. Lauren Brant examines examples that expand the function of familiar products, improve performance and material health, respond to human needs, introduce new creative perspectives, and integrate technology into the built environment. The result is a broader view of innovation as something that can happen through technology, refinement, application, design, and cultural storytelling. Companies mentioned: Kvadrat Acoustics Foster + Partners Designtex Shaw Contract KI HBF Textiles Momentum Cisco
Artificial intelligence is quickly moving beyond image generation and into the everyday workflows of interior designers and architecture firms. But as AI becomes more capable, designers are also confronting questions about accuracy, privacy, intellectual property, creativity, sustainability, and how much trust to place in AI-generated information. In this episode of I Hear Design, host Robert Nieminen draws on recent interiors+sources reporting to explore how firms are using AI for visualization, research, data analysis, storytelling, knowledge management, and other design tasks. He also examines what industry leaders are learning about the technology’s limitations, why AI literacy involves more than writing better prompts, and how designers can experiment without losing sight of the people and places their work ultimately serves. The episode includes insights from Gensler, Mattoboard, Spectorgroup, Design Appy, ASID, and other voices examining how artificial intelligence is reshaping design practice.
Technical knowledge and creativity are essential to becoming a successful interior designer, but another skill can determine whether a great idea gains traction: communication. In this ICYMI episode of I Hear Design, we revisit an article by Rachel Robinson, Creative Director and Design Principal at Ted Moudis Associates and Co-Chair of IIDA NY’s In-Studio Committee, examining why firms are placing greater emphasis on communication training for emerging designers. From explaining the “why” behind design decisions to presenting confidently in front of clients and translating creative concepts into business value, Robinson explores how storytelling, mentorship, practice, and structured training can help junior designers become stronger collaborators—and prepare them for future leadership roles.
In the third and final episode of the Future Ready by Design series, host Robert Nieminen concludes his conversation with Mark Bryan, chief research and strategy officer at IIDA, about the provocative ideas emerging from IIDA’s Certified Design Futurist program and Futures Readiness Index. Following Part 1’s focus on Prove It and Part 2’s focus on Feel It, this episode turns to Sustain It—a broader look at how design can create longer-lasting value by reducing churn across workplaces, products, retail environments, and the built environment. Bryan discusses the rise of the two-speed workplace, where AI adoption is creating different speeds of work, decision-making, and confidence among teams. He explains why this is not only a technology or management issue, but a design challenge that requires new spaces, systems, and tools for making human judgment more visible, trackable, and transparent. The conversation also explores how repair, refurbishment, take-back programs, deconstruction planning, and circular systems may reshape expectations for furniture and products. Bryan describes repair not only as a sustainability strategy, but as a potential community experience, service model, and new form of engagement between manufacturers, dealers, sales teams, facilities teams, and end users. Finally, Nieminen and Bryan discuss the idea of anti-impulse retail and how physical stores may evolve as shoppers seek calmer, more curated, and more confidence-building environments. Rather than simply driving impulse purchases, future retail spaces may need to help customers verify claims, compare options, and make slower, more intentional decisions. Together, these ideas point to a future in which design value is defined not only by what a space can prove or how it helps people feel, but by how well it supports judgment, repair, trust, and durability over time.
I Hear Design is your source for interior design and architecture news, interviews and opinions.
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