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by Tech, Flat Rate Life Media
If you are an Automotive Mechanic or in the industry this is the show for you! The #1 automotive mechanic podcast! We talk about the good and the bad. Flat rate is broken. We’re done staying quiet.The Flat Rate Tech Podcast is the raw, unfiltered voice of real dealership and independent shop technicians. Hosted by a working flat rate tech and the author of Flat Rate Life—the book that exposes what it’s really like to survive in this trade—this podcast pulls back the curtain on the automotive industry.Every week, we call out the truth behind flat rate pay, toxic shop politics, unpaid diagnostic time, tool debt, burnout, and the constant pressure to “just hit your hours.”If you're a tech, mechanic, or service advisor who's tired of the lies, this one's for you.No sponsors. No filters. No corporate polish. Just the truth.Disclaimer:This podcast reflects personal opinions based on real-life experience in the automotive rep
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Your manager calls you into the office and says: "You're not producing enough." Now what? Is the problem you? The shop? Dispatch? The work you're getting? In this episode, we talk about how to handle that conversation, how to look at the numbers, and how to figure out what's really going on before you start blaming everyone or looking for another job. Get the facts. Then decide what to do with them. Support the show SPONSORED BY BAY DIAGNOSTICS www.BayDiagnosticsGroup.com You've heard t...
www.BayDiagnosticsGroup.com The automotive industry has changed a lot in the last 25 years. Technology has changed. Dealerships have changed. The way technicians work has changed. And so has the pressure on technicians to produce more while dealing with more procedures, more documentation, more delays, and more problems outside of their control. So why are technicians leaving? In this episode, I talk about what I think is happening inside the automotive industry, why good technicians are gett...
I get emails from technicians who are thinking about quitting. I talk to technicians who are frustrated, burned out, and seriously considering leaving the automotive industry. And a lot of them are good technicians. Technicians with experience, ability, and a lot of potential. The hard part is, I don't always have an argument for them. Because I understand what they're talking about. I'm dealing with a lot of the same things myself. I don't want to see good technicians leave this industry. I ...
Technicians think management is the problem. Management thinks technicians are the problem. And that disconnect is killing shops. Leadership isn't about a title. It's about trust, communication, accountability, and actually listening to the people doing the work. Because when technicians stop believing their voice matters, they start checking out. And eventually, they leave. Bay Diagnostics Group Truth From The Bays. Solutions For The Shop Baydiagnosticsgroup.com Support the show SPONS...
The service drive used to be the bridge between the customer and the technician. The customer had a problem. The advisor listened. The technician diagnosed it. The shop fixed it. Somewhere along the way, that got replaced with numbers. Hours per RO. Effective labor rate. Gross profit. CSI. Retention. Customer pay. There’s nothing wrong with tracking numbers. A dealership has to make money. The problem is when the numbers become more important than the people. Because customers don't care abou...
You’ve probably seen it on a repair estimate. Shop Supplies. Maybe it’s $20. Maybe it’s $50. Maybe it’s even more. But have you ever stopped and asked, what you’re actually paying for? In this episode of the Flat Rate Tech Podcast, we take a closer look at one of the most overlooked charges on a repair order. Gloves. Brake cleaner. Shop towels. Chemicals. Electricity. Waste disposal. Equipment. Those things cost money. There’s no question about that. But how much should a customer actually be...
Why do good technicians stop caring? The automotive industry loves to talk about the technician shortage, but nobody seems to ask why experienced technicians are becoming burned out, frustrated, and ready to walk away. After 25 years in the dealership world, I've seen what happens when technicians lose trust in the system. Training, flat rate pay, master technician programs, production numbers, management pressure, difficult jobs, and a culture that can reward the wrong behavior all play a ro...
Ever picked up your car from the dealership service drive, only to have the check engine light pop back on before you even made it home? You’re not alone and it’s not an accident. Here’s the truth: most mechanics out there actually give a damn. They want to fix your car right the first time. The problem is, under the current dealership model, doing the job right means taking a financial hit. Between 0.4 warranty diagnostic limits, insane management quotas, and flat-rate pressure, the system ...
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If you are an Automotive Mechanic or in the industry this is the show for you! The #1 automotive mechanic podcast! We talk about the good and the bad. Flat rate is broken. We’re done staying quiet.The Flat Rate Tech Podcast is the raw, unfiltered voice of real dealership and independent shop technicians. Hosted by a working flat rate tech and the author of Flat Rate Life—the book that exposes what it’s really like to survive in this trade—this podcast pulls back the curtain on the automotive industry.Every week, we call out the truth behind flat rate pay, toxic shop politics, unpaid diagnostic time, tool debt, burnout, and the constant pressure to “just hit your hours.”If you're a tech, mechanic, or service advisor who's tired of the lies, this one's for you.No sponsors. No filters. No corporate polish. Just the truth.Disclaimer:This podcast reflects personal opinions based on real-life experience in the automotive rep
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