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Art of Procurement: Daily Summaries Delivered
by Philip Ideson
Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.
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The most recent episodes — sign up to get AI-powered summaries of each one.
- Today40 min
891: AI in Your Contracts: You Still Own the Risk W/ David Tollen
"In the end, I think the law is going to look at human systems." Almost every software supplier now sells AI, and much of it is arriving inside contracts that were never written for it. A clause that once let a supplier use your data "to improve our systems" may now be the clause they rely on to train models. Meanwhile, the software you rent may soon be placing orders on your behalf, and the question of who carries the risk when it gets something wrong has moved from theory to your next renewal. In this episode of the Art of Procurement podcast, Philip Ideson sits down with David Tollen, a technology contracts attorney, founder of Sycamore Legal, and author of The Tech Contracts Handbook, who joined one of our onstage panels at Catalyst San Francisco in May. David explains why 80 to 85 percent of what you already know about SaaS contracting still applies to AI, then walks through the new exposure around model training and infringing outputs. He also argues that the negotiation fights stakeholders complain about are some of the most useful work procurement does, because they settle problems before anyone is in dispute. If you're renewing software agreements this year, this conversation gives you the questions to ask suppliers and the clauses to revisit first. David drafts these agreements for clients and testifies as an expert witness when they go wrong, so his advice comes from both ends of the contract. In this episode, David covers: -How to spot when suppliers add AI features to existing products without announcing them or changing contract terms. -Clarifying whether "improve the system" language permits model training, since training can expose your inputs in other customers' outputs. -Ways to plan governance on the assumption that you, as the customer, will be the first party sued when AI causes harm. -How to prepare an AI addendum requiring notice, testing records, and performance-decline alerts before suppliers switch on new AI features. Links: David Tollen on LinkedIn: https://www.linkedin.com/in/davidtollen/ Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
- 5 days ago31 min
EP 20: ProcureTech Insider: Why Procurement Tech Still Draws Investor Interest
"What we've found is that enterprises are leaning on their most trusted providers and asking them to add capabilities." - Jack Andrews, M&A Director, Ciesco AI disruption and shifting software valuations have left many procurement technology founders questioning what their businesses are worth and whether now is the right time to sell. But investor appetite for procurement technology may be stronger than the headlines suggest. In this episode of ProcureTech Insider, Philip Ideson speaks with Jack Andrews, M&A Director at Ciesco and an executive judge for the 2027 ProcureTech100, about the procurement technology market from an investor's perspective. Jack explains why procurement remains an attractive sector for investment, what differentiates valuable technology businesses, and how AI is changing acquisition strategies. In this episode, Jack shares: -Why procurement technology continues to attract investment despite uncertainty in the broader software market -How investors distinguish between horizontal SaaS businesses and specialized procurement technology providers -What proprietary data and customer retention reveal about a company's long-term value -Why a focused market position can be more valuable than claiming to offer an end-to-end solution -How founders can evaluate the right time to sell or bring in an investment partner -What continued consolidation could mean for the future procurement technology landscape Links: Jack Andrews on LinkedIn: https://www.linkedin.com/in/jack-andrews-775b16a4/ Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
- 1 weeks ago32 min
890: AI Meets Manufacturing Reality: Lessons From Catalyst Detroit W/ Jim Cahalan
Most AI conversations in procurement still stall at the use case. Direct materials teams can't afford that luxury when a botched implementation can shut down a customer's plant and rack up half a million dollars a day in penalties. Manufacturing leaders are asking harder questions about how AI runs inside complex supply chains, who owns the judgment calls, and what value procurement brings beyond another few points of savings. In this week's episode, Philip Ideson is joined by Jim Cahalan, Director of Events at Art of Procurement, to look back at Catalyst Detroit. It was AOP's first event built around direct materials, under the theme "When AI Meets Manufacturing Reality." In this episode, Jim and Philip discuss how to: -Move AI conversations beyond use cases and into the operating model, governance, and supplier behavior choices that make them work -Define where human judgment begins and ends as automation grows, and protect the path for the next generation of talent -Expand procurement's value beyond savings by helping product teams make decisions and bring products to market faster -Learn from other industries, because data and early involvement challenges look much the same in pharma and automotive Links: Jim Cahalan on LinkedIn: https://www.linkedin.com/in/jim-cahalan-609601126/ Learn more about AOP Events: https://artofprocurement.com/calendar Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
- 1 weeks ago29 min
Ep 04: The Agentic Procurement Diaries: Teach the Agent Before You Trust It: Messer Americas' Guided Buying Story
Dear Diary… I think my advice would be: start sooner rather than later. Most procurement teams expect the hard part of agentic AI to be the technology. Messer Americas found the hard part was everything they had never written down. When the team began teaching its first guided buying agent how to behave, they discovered how much of their process lived in people's heads: how you handle case A, case B, and case C. The agent could only be as good as the house it was trained on. Diana McCollough is Director of Strategic Sourcing at Messer Americas, part of the world's largest privately held industrial gas company. She leads the category managers and lead buyers responsible for the company's strategic spend. In this episode of The Agentic Procurement Diaries podcast, Philip Ideson and Diana discuss: - Why maverick spend and undocumented processes made guided buying the first place to deploy agents - How Messer decides where an agent can run with no human in the loop, weighing testing depth against commercial, supplier, and regulatory risk - Why peer stories drive adoption far more than emails or announcements - How short pilots with specific measures of success stop the team from scaling tools that don't live up to the demo Links: -Diana McCollough on LinkedIn: https://www.linkedin.com/in/diana-mccollough-b4874823/ -Zycus on LinkedIn: https://www.linkedin.com/company/zycus/ -AOP Provider Directory | Zycus: https://artofprocurement.com/provider-directory/zycusinc -Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe -Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
- 2 weeks ago37 min
889: Why Standing Still Is Procurement's Biggest Tech Risk W/ Cyril Wasem
Procurement technology is changing so fast that the tool you buy today will look different in two months. Many CPOs are tempted to wait for the market to settle, but a steady state may not arrive any time soon. Teams that hold back also risk missing the window where they can shape how these solutions develop. In this episode, Philip Ideson is joined by Cyril Wasem, Chief Procurement Officer at The Vita Group and a judge in Art of Procurement's ProcureTech100 program. Cyril shares how he blocks out time for startup pitches, why his team went live with an orchestration platform in just eight weeks, and how he decides which providers are true partners rather than one-time implementations. If you've been holding off on a technology decision until things calm down, Cyril's experience makes a strong case for starting now and course-correcting as you go. It's a practical, honest conversation with a CPO who is doing the work. In this episode, Cyril covers: - Selecting providers for their people and culture, treating each implementation as the start of a joint development - Launching fast with a phase one that captures most of the benefits, then integrates and adds features over time - Enriching and connecting fragmented data rather than waiting for it to be perfectly structured - Showing management what new technology makes possible, and using that investment to attract and keep curious talent Links: Cyril Wasem on LinkedIn: https://www.linkedin.com/in/cyril-wasem-cpo/ Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
- 2 weeks ago27 min
EP 019: Startup of the Week: Mandel AI
"Supply chains are going to get more complex. As we adopt more agents, there's going to be more coordination, not just between humans but between bots and humans and bots themselves." Nick Gospodinov, Founder and CEO, Mandel AI Today's procurement organizations live in two worlds: ERP platforms and mountains of emails and spreadsheets. That disconnect can (and all too often does) lead to missed quotes, lapsed deadlines, and significant hidden costs… especially in direct procurement, where stakes are high. With AI finally mature enough to process natural language, the opportunity to bridge these worlds is here. In this Startup of the Week episode of the ProcureTech Insider podcast, Mandel AI founder Nick Gospodinov shares how his team built an "AI supply chain coordinator" focused on the true communication backbone of procurement. Mandel AI doesn't just automate ERP tasks, it reads buyers' inboxes, detects disruption, and escalates real business risk before procurement even knows there's a problem. Listen in to hear why fast, scenario-based deployments can drive immediate value, how escalation features find money others miss, and what CPOs need to ask before introducing new tech. In this episode, Nick covers: - Connect real-time communication to procurement action - Tackle the "coordination tax" that slows supply chains - Overcome trust and adoption hurdles for AI in manufacturing - Find deeper ROI beyond time saved, like preventing quote expiration - Deploy AI automation with speed and flexibilit Links: Nick Gospodinov on LinkedIn: https://www.linkedin.com/in/nick-gospodinov/ Visit the Mandel AI Profile in the AOP Provider Directory: https://artofprocurement.com/provider-directory/mandelai Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
- 3 weeks ago48 min
888: Remove Friction, Build Trust: Prioritizing the Partnerships Behind the Data
Procurement teams are under steady pressure to do more with less, and AI has made boards impatient for faster, smarter answers. Most teams can't build every capability they need in-house, so the CPOs pulling ahead are redesigning their operating models around the right external partners. Getting that right depends on removing friction from the process and building trust with stakeholders and suppliers alike. In this episode, I'm joined by Hiten Parmar, Chief Procurement Officer at Beazley, and Prerna Dhawan, Chief Product Officer at Beroe, for a candid look at how their partnership actually works. Hiten explains how he decides what to build and what to bring in, and why he looks for partners who iterate and learn rather than chase perfection. Prerna shares the moment she chose not to charge a customer more, and why that decision protected a relationship that has since grown from market intelligence into risk. We also talk about the shift from too little data to too much, why provenance is now scarce, and the one question Prerna wishes procurement teams would ask their suppliers. In this episode, Hiten and Prerna cover how to: - Test every capability against your core business, then find who is best in the world to deliver it. - Judge partners on cultural fit, trust, and willingness to iterate, not only on price. - Pair a partner's decision-grade data with your own context on supplier criticality and exposure. - Ask suppliers where you rank on their priority list, not just how risky they are to you. - Push your team to speak in business terms and bring supplier ideas to stakeholders. Links: Hiten Parmar on LinkedIn: https://www.linkedin.com/in/hiten-parmar-033b421?originalSubdomain=uk Prerna Dhawan on LinkedIn: https://www.linkedin.com/in/prerna-dhawan31/?isSelfProfile=false Join AOP and Beroe at ProcureTEX in Amsterdam, November 3rd: https://hubs.li/Q04lR_Xg0
- 3 weeks ago25 min
Ep 03: The Agentic Procurement Diaries: Boring Enough and Safe Enough: When AI Gets the Keys
Dear Diary… "I was watching a lot of smart people, day in and day out, looking across documents, opening folders." Most procurement teams pick AI use cases by asking what the technology can do. Liza Tsimbal started somewhere else. On a random Tuesday, an OEM technical issue had a room full of smart people hunting through old drawings, contracts, and email chains for one piece of information. Her conclusion: information you cannot retrieve fast enough might as well not exist. Liza is the Director of Supply Chain Management at TransAlta, one of Canada's biggest power generators. She leads a team of roughly 30 people across buying and strategic sourcing that supports more than 90 generating facilities in Canada, the United States, and Australia. In this episode of The Agentic Procurement Diaries podcast, Philip Ideson and Liza discuss: - Why TransAlta chose requisition-to-purchase-order automation and contract and PO leakage as its first agentic pilots, based on four criteria: high volume, rules-based, disliked by the team, and reversible - Liza's test for taking the human out of the loop, and the decisions she won't hand to an agent, such as new material obligations or anything with a safety implication - How she avoids AI FOMO by tying every use case to a measurable business outcome - The risk of automating procurement's apprenticeship, and why the ability to define what good looks like becomes the scarce skill Links: Liza Tsimbal on LinkedIn: https://www.linkedin.com/in/liza-tsimbal-mba-59433242/ Zycus on LinkedIn: https://www.linkedin.com/company/zycus/ AOP Provider Directory | Zycus: https://artofprocurement.com/provider-directory/zycusinc Subscribe to the AOP Newsletter: https://resources.artofprocurement.com/art-of-procurement-podcast-subscribe Subscribe to Art of Procurement on YouTube: https://www.youtube.com/@ArtofProcurement
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About Art of Procurement
Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.
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